Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Make a purchase
• Sign up for our newsletter
• Contact us

3. How We Use Your Information

We use the information we collect to:

• Process your orders and transactions
• Send you marketing communications (with your consent)
• Improve our services
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention periods we apply are:

• Account information: retained for as long as your account is active and for up to 24 months after account deletion or last activity, whichever is later, to comply with legal and tax obligations.
• Transaction and purchase records: retained for up to 7 years after the transaction date to comply with applicable tax, accounting, and consumer protection laws.
• Marketing and newsletter data: retained until you withdraw your consent or unsubscribe, after which it is deleted within 30 days.
• Customer support and contact communications: retained for up to 24 months after the last interaction.
• Cookies and analytics data: retained for the period specified in the cookie or for up to 14 months, whichever is shorter.
• Backups: residual copies in encrypted backups are securely deleted within 90 days of the primary deletion.
• When data is no longer needed, it is securely deleted or irreversibly anonymized. You may also request earlier deletion of your data at any time, subject to our legal retention obligations, by contacting us using the details below.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@jeto.fit
Address: Pristina, Kosovo

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.